SHIPPING POLICY

Shipping Costs

Orders over $ TTD 350 receive free shipping.

In the case of outlying areas, we reserve the right to use any cost effective delivery method including the private courier service.

If the delivery address is remote and there are additional shipping costs involved you will be notified of the additional costs to pay and choose whether you wish to pay those or cancel the order. ( Very rare occurrence !)

Shipping

We endeavour to ensure all orders are shipped out as soon as possible! Orders placed after 12pm will only be processed the following day.

Our couriers will deliver directly to your place of Residence or Business. Items are fulfilled within 48 hours, stock dependant. Once items are fulfilled delivery occurs anywhere between 24 – 72 hours, depending on local, main, regional or outlying areas.

We source 3rd party items from a number of suppliers. In some cases there may be delays in getting the goods in, in this case you will be notified and given the option to wait for the order or cancel and receive a full refund.

Delivery Address:

    Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises. Where possible please use a business address for delivery as the courier will not leave a package without signature.

Undeliverable packages:

    Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Order processing:

    Order processing will not begin until we receive a confirmed order and full payment made.